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Frequently Asked Questions

frequently asked Questions

We will answer your questions from customers

We will introduce the Q & A that we often inquire at the New Gloria Hotel Groups.
If you have any other questions, please do not hesitate to contact us.

Frequently Asked Questions

  • Is smoking allowed inside the facility?

    All rooms will be non-smoking from February 2022
    In response to the recent increase in health consciousness
    All rooms will be smoke-free.

    Continue reading
  • Can I order additional food?

    We can also offer one dish at another charge.
    Example menu
    ·Chikin Tenpura 1,400 yen of Bungo(2 servings)
    ·Shiso Toriten (fried chicken withContinue reading
  • Can I pay by credit card?

    Approximate credit cards are available.(Visa, Master, JCB, UC, DC, Saison, Rakuten KC, Nicos, Diners, etc.) Also, please check at the time oContinue reading
  • Can you do pets lodging?

    Unfortunately, please do not stay with pets.
  • Please tell me the amenities and facilities that are in the room.

    General amenities are available.
    Yukata, dryer · Kurukuru dryer · bath towel · small towel · toothbrush set, razor etc are prepared.Also, weContinue reading
  • Can I enter an outdoor bath even in the middle of the night or early in the morning?

    Yes.Male and female outdoor baths can be used at any time during your stay.

  • I think that I will go by car on the day, but do you have a parking lot?

    Yes.Parking lot is prepared free of charge.
    As we have the same number of parking lots as rooms,
    If you are coming with more than two cars, Continue reading
  • What if I want to send my luggage in advance?

    Luggage to be mailed will be kept until the day if you can send it to the front desk.
    In that case please fill in the voucher and guests' naContinue reading
  • Is there a shampoo / rinse in the bath?

    Yes, we have shampoo, rinse, body shampoo.
  • I will stay for 2 nights, but will dinner be the same dish?

    For the guests of continuous lodging in this facility, we change the cuisine of the second night by chief chef.

Reserve·Contact us

Please feel free to contact us if you have any questions.